CareAlert Customer Portal

Your CareAlert,
Your Way

Create your free account and take full control of your CareAlert system — update emergency contacts, configure your device, and add optional services — all in one place, any time.

Get Started — It's Free

Create Your Account

Register below to access the CareAlert portal. You'll be set up in under two minutes.

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Last name
Email address
Phone number
🔒 Secure registration  ·  Your details are safe with us

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What You Get Access To

Everything in One Place — At Your Fingertips

Your CareAlert portal gives you complete control over your device, your contacts, and your add-on services — without needing to call anyone.

📱
Device Management

Program Your Device

Full control over your CareAlert At Home, GPS Mobile, or Emergency Watch — configure and update everything yourself, any time of day.

Emergency Contacts Add, remove or update up to 5 emergency contacts
Fall Detection Enable or adjust automatic fall detection sensitivity
Speed Alerts Set alerts for when your device moves above a set speed
Perimeter Alarms Set a safe zone and receive alerts if your device leaves it
Device Status Check battery level, signal strength, and last known location
📞
Morning Reminder

PendantPal

A friendly phone call every morning at 9:15am reminding you to put on your pendant — plus a joke, fun fact, or walk down memory lane to brighten your day.

Daily 9:15am Call A consistent morning reminder you can count on
Joke or Fun Fact Something to smile about before the day has started
Walk Down Memory Lane Nostalgic prompts to reminisce and stay mentally active
Works With Any Alarm Not just CareAlert — any personal alarm brand
From $5/month Or $55/year — no lock-in, cancel any time
🎧
Daily Welfare Check

Welfare Call

An automated daily check-in call to make sure you are doing well. If there is no answer, your nominated contacts are alerted straight away — giving everyone peace of mind.

Up to 2 Calls Per Day Morning and afternoon check-ins available
Alerts Your Contacts If no answer, nominated contacts are notified immediately
10 Languages Available English, Mandarin, Italian, Greek, and more
3-Day Free Trial Try it before you commit — no payment needed
From $8.25/month No lock-in contracts — cancel any time

Need help getting set up? Call our friendly team on 1300 75 85 95

📞 Call Us Now